Technical Certification
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Master
Konica Minolta Outward Certified Master
Konica Minolta Outward Certified Master is the recommended certification level for high-level support specialists in the color technology track.
Specialists certified at the expert level are qualified to analyze and resolve system-wide symptoms and provide valid solutions for them. They will escalate unresolved issues to Konica Minolta Business Technologies-CSO, Japan, and manage those open issues until a resolution is identified. Outward Konica Minolta Certified Masters are also qualified to provide technical advice to field technicians and support representatives certified as Associate, Professional, or Expert.
