Technical Certification
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Expert
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Konica Minolta Outward Certified Expert
The Konica Minolta Outward Certified Expert is the recommended certification level for all specialists in one of four customer related specific technology tracks:
- Color
- Production Print
- Network
- Office Solutions
Specialists certified to the expert level are trained to analyze and resolve most symptoms in their specific technology tracks. In addition, they can escalate unresolved issues through their management and appropriate technical support agency to Konica Minolta Business Technologies-CSO, Japan. Konica Minolta Certified Experts are also qualified to provide technical advice to field technicians certified as Associate or Professional.
